Refund policy

Return & Refund Policy

Returns You have 48 days from the date of delivery to return an item. The piece must be unworn, unwashed, and in its original packaging with tags attached.

Exchanges Exchanges are available within the same 48-day window. To exchange a size or item, contact us at ffinethreads@gmail.com or 01286856383 and we'll walk you through it.

Refunds Once your return is received and inspected, refunds are processed within one week (7 business days). Refunds are issued to the original payment method.

How to start a return Contact us at ffinethreads@gmail.com or 01286856383 with your order number. We'll confirm the details and next steps.